A few info's to the purchase/online purchase with the SF-1, the ScubaFreaks...
1) Value added tax identification / VAT-free purchase / VAT-free delivery
a) Delivery to private individuals residing within the European Union
You will receive an invoice with the identification of the corresponding German VAT rate.
b) Delivery to private individuals residing outside the European Union
As an exporter liable for export to non-EU countries, we have to prove the export in order to be able to deliver VAT-free.
Option 1: We deliver directly to your home address outside the EU and deliver directly VAT-free. Our proof of dispatch is sufficient to prove the export.
Option 2: We deliver with included German VAT to an address within the EU and you export the goods. The original SF-1 invoice stamped by customs is returned to us and now documents the export. Please provide us with your payment details and we will refund the German VAT at short notice.
c) VAT-free delivery to companies with VAT identification number
If you have a sales tax identification number which can be used by us for invoicing and a company outside of Germany, we can supply your company free of sales tax. Please contact us if you have any questions on this topic.
2) delivery times
Products in stock are marked accordingly and usually leave our house on the day of receipt of payment and are then usually delivered within Germany within 1-2 days. If the goods are not in stock, the sum of procurement time and delivery time in Germany is on average 4-5 working days. You will of course be informed about the current status on an ongoing basis.
DEUTSCHE POST, DHL and TNT - our strong shipping partners. You deliver on time and always well kept. You are worth it to us!
Deliveries of goods are of course insured for the value of the goods.
The shipping costs are displayed in the order processing.
Depending on the value of the goods and the place of dispatch, you can even determine the shipping service provider yourself in some cases.
DHL and TNT deliveries are always provided with a shipment tracking option. To make tracking easier for you, the shipping company will provide you with the tracking data by e-mail. Often the DHL tracking number is also stored on your invoice.
We are flexible
Contact us if you can't find what you need, or if you need another service or sender.
We would be happy to work out a suitable solution with you.
You can also have your parcel delivered to a DHL packing station!
The estimated shipping costs can only be used if the basket is not empty.