Does not fit - I want another size...

Returning goods and reordering are two separate processes.

For example, if you have ordered something that may not fit you perfectly and you want to try another size, you simply reorder the desired size.

We give you 4 weeks right of return, so you can wait for the receipt of the new size and then decide what to return. This way you save return shipping costs and the comparison is easier.

Please take care of a careful packaging which protects the goods sufficiently and lets the return arrive damage-free with us.

According to the cancellation policy, you bear the cost of return shipping.


Wrong item ordered or do not like ...

Happens and is absolutely no problem. 

Please take care of a careful packaging which protects the goods sufficiently and allows us to receive the return without damage.

According to the cancellation policy, you bear the cost of return shipping.


Return address and refund

Please enclose the invoice or the delivery bill with the return and give us a short info (handwritten is sufficient) what the request is. 

Refunds will be issued promptly after the return has been inspected. 

We ship from several locations. It is best to notify us of your return and we will coordinate the return address with you. Otherwise applies:

Goods in boxes up to 80 x 80 x 80 go if not otherwise specified to:

SF-1 advanced sports diving GmbH
- Return -
Garzweiler Allee 48
41363 Jüchen
Germany

Palletized goods go if not otherwise specified to:

SF-1 advanced sports diving GmbH
- return -
Siemensstrasse 10
41363 Jüchen
Germany